Privacy Policy

1. Who We Are

Hair in Motion Education ("we", "us", or "our") operates the website hairinmotioneducation.com and associated online platforms. We provide professional hair education, online courses, event bookings, and community resources for hairdressing professionals and enthusiasts.

If you have any questions about this policy, you can contact us at: info@hairinmotioneducation.com

2. What Data We Collect

We collect the following types of personal data:

• Account information: Your name and email address when you register.
• Payment information: Processed securely via Stripe. We do not store card details.
• Booking details: Event bookings including name, email, phone number, and ticket information.
• Usage data: Pages visited, videos watched, and interaction with course content.
• Communications: Messages you send us via contact forms or support tickets.

3. How We Use Your Data

We use your data to:

• Provide and manage your membership or course access.
• Process event bookings and send confirmation emails.
• Send you relevant updates about your account, bookings, or subscription.
• Improve our platform and content based on usage patterns.
• Respond to support queries and enquiries.
• Comply with legal obligations.

4. Legal Basis for Processing (UK & EU)

We process your personal data under the following legal bases:

• Contract: To fulfil your subscription, course purchase, or event booking.
• Legitimate interests: To improve our services and communicate relevant updates.
• Consent: Where you have explicitly opted in to marketing communications.
• Legal obligation: Where required by law.

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties only as necessary:

• Stripe — for payment processing.
• Resend / email providers — to send transactional and account emails.
• Analytics providers — such as Google Analytics, to understand site usage (anonymised where possible).
• Hosting and infrastructure providers — who process data on our behalf under data processing agreements.

All third parties are required to handle your data securely and in accordance with applicable data protection law.

6. Cookies

We use cookies and similar technologies to keep you logged in, remember preferences, and analyse traffic. By using our site you consent to the use of essential cookies. You can manage non-essential cookies through your browser settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes (e.g. payment records for up to 7 years).

8. Your Rights

Under UK GDPR and applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate data.
• Erase your data ("right to be forgotten").
• Restrict processing of your data.
• Data portability — receive your data in a structured format.
• Object to processing based on legitimate interests.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please email us at info@hairinmotioneducation.com. We will respond within 30 days.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payments are processed by Stripe, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.